About
I work at IBM Research in Cambridge MA USA, where I do social science research – usually with IBM-internal data. Current projects focus on employee engagement; ethics of AI agents and robots.
Wellesley College (Wellesley MA USA) has kindly granted me the title of Visitor, to support my collaborations with the HCI Lab at Wellesley.
I am also passionately interested in social justice, and I try to work as an ally with various progressive groups. I try to inform my research with an interest in how groups know together, and especially with whom we co-construct our knowledge. I recently moderated a panel on social justice at the CSCW 2017 conference. In the past, I have tried to enrich methods for workplace democracy in the design of software and hardware technology.
From a Humanities perspective, I am interested in learning from texts — especially social texts — an in how people collaborate through their social texts. I use mixed methods to address these questions, including grounded theory method and quantitative text analytic methods. Education
ancient PhD in Cognitive Psychology, Rutgers University, Piscataway NJ USA Publications
Please search the ACM Digital Library (www.acm.org/dl), which records most of my publications. This group might be particularly interested in:
- Borning and Muller (2012), Next steps for value sensitive design. Proc. CHI 2012.
- Fox et al. (2017), Social Justice and Design: Power and oppression in collaborative systems. CSCW 2017 Companion.
- Muller (2011), Feminism asks the “who” questions in HCI. Interacting with Computers 23(5).
- Muller et al. (2016), Machine learning and grounded theory method: Convergence, divergence, and combination. Proc. GROUP 2016.
Projects
- Comparing and contrasting discourses among workers, managers, and executives
- Comparing and contrasting values configurations across groups
- Hidden actors and hidden verbs in technical discourse
Upcoming Talks and Conferences
- Muller et al. (2017), Socially implicated work objects. To appear in ECSCW 2017.
Memberships
- Association for Computing Machinery
